Privacy Policy for Velo App

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email (used for OTP verification), phone number, and optional profile photo.
• Usage Data: Device info, IP address, app interactions.
• Date of Birth: It used for birthday greetings and rewards
• Nationality It helps us understand demographics and tailor experiences.
• Location: With your permission, we may access your location to improve app features.
• Payment: Payments are handled securely via third-party providers (e.g., MyFatoora). We do not store payment details. For more information, please refer to MyFatoora’s Privacy Policy

2. How We Use Your Information

• To create and manage your account
• Verify login via OTP (email)
• Personalize content and promotions (e.g., birthday offers)
• Understand user demographics
• To provide support and respond to inquiries
• To improve app experience
• To process payments and bookings
• To send important updates (with opt-out option)

3. Sharing Your Information

We do not sell your data. We may share limited information with service providers or legal authorities if required.

4. Data Security

We use standard security practices, but no system is 100% secure.

5. Your Rights

You may request to access, update, or delete your personal data by contacting us at [email protected].

6. Children’s Privacy

The app is not intended for children under 13. We do not knowingly collect their data.

7. Changes to This Policy

We may update this policy. Major updates will be posted here and/or sent via email.

8. Contact Us

If you have any questions:

• Email: [email protected]
• Website: https://velo.qa